Delete Your BirdCatch Account

Last updated: May 2, 2026

You can request deletion of your BirdCatch account and associated data at any time. Deletion is currently handled by email request. An in-app deletion option is planned for a future update.

How to Request Deletion

Send an email to birdcatchsupport@gmail.com with the subject line "Account Deletion Request".

Include in the email body:

The email address associated with your BirdCatch account
Your in-app username (e.g., @birdcatcher)
A brief confirmation that you want your account permanently deleted

Send deletion request

What Gets Deleted

Within 30 days of receiving your verified request, we will permanently delete:

Your account profile (email, display name, username)
All bird photos you uploaded to your BirdDex
All catches, scores, streaks, and milestone progress
Your Catch Wish List entries
Chirps (comments) you posted
Your push notification tokens
Your blocked users list and any reports you submitted
Any feedback or AI corrections you submitted

What May Be Retained

For legal, security, and operational reasons, some information may be retained for a limited time after account deletion:

Anonymized analytics events (cannot be linked back to you)
Aggregated leaderboard or EarthDex statistics where your individual data has been removed but historical totals remain
Records required by law to be retained (e.g., for fraud prevention or legal compliance)
Backup copies stored in our infrastructure, which are overwritten on a rolling schedule

Verification

To prevent unauthorized deletion, we may ask you to verify ownership of the account by replying from the email address registered with your account. We will confirm receipt of your request within 5 business days and confirm completion once your data has been deleted.

Questions

If you have questions about the deletion process or your data more broadly, see our Privacy Policy or contact us at birdcatchsupport@gmail.com.